Services

From strategic planning to hands-on implementation, we deliver solutions that modernize operations and drive measurable results.

🎯

IT Strategy & Leadership Advisory

Fractional CTO/CIO services providing strategic technology leadership, roadmap development, and vendor strategy for organizations needing senior guidance without a full-time executive.

Who It's For

  • β€’Organizations without a full-time CTO or CIO
  • β€’Companies facing critical technology decisions
  • β€’Businesses planning digital transformation
  • β€’Teams needing strategic technology roadmaps

What You Get

  • βœ“Technology strategy and roadmap development
  • βœ“Architecture review and recommendations
  • βœ“Vendor selection and evaluation
  • βœ“Team structure and hiring guidance
  • βœ“Technology budget planning

Deliverables

Strategic technology roadmapArchitecture diagrams and documentationVendor evaluation matrixTechnology stack recommendationsRisk assessment report

Technologies

AzureEnterprise Architecture FrameworksAgile/DevOps Methodologies
☁️

Cloud Modernization

Transform legacy systems into cloud-native solutions with improved reliability, security posture, and cost controls. Expert guidance in Azure migrations and optimizations.

Who It's For

  • β€’Companies with aging on-premise infrastructure
  • β€’Organizations seeking improved scalability
  • β€’Businesses requiring better disaster recovery
  • β€’Teams managing escalating infrastructure costs

What You Get

  • βœ“Cloud-native architecture design
  • βœ“Migration planning and execution
  • βœ“Infrastructure as Code implementation
  • βœ“Security and compliance hardening
  • βœ“Cost optimization strategies

Deliverables

Cloud migration (Azure) Server UpdatesInfrastructure as CodeSecurity configuration documentationCost optimization reportMonitoring and alerting setupERP Modernization

Technologies

AzureAzure DevOpsGitHub ActionsMS Business Central.NET Core
βš™οΈ

Workflow & Systems Modernization

Modernize ERP, sales systems, and business workflows through strategic integrations, process improvements, and technology updates that drive operational efficiency.

Who It's For

  • β€’Companies with outdated ERP or sales systems
  • β€’Organizations with manual, error-prone processes
  • β€’Businesses struggling with system integrations
  • β€’Teams requiring better data flow between systems

What You Get

  • βœ“Current state assessment and process mapping
  • βœ“System integration architecture
  • βœ“ERP and sales system modernization
  • βœ“Workflow automation design
  • βœ“Data migration planning

Deliverables

Process improvement recommendationsIntegration architecture diagramsAPI specifications and documentationData migration planImplementation backlogTraining materials

Technologies

REST APIsEvent-Driven ArchitectureiPaaS SolutionsAzure Logic AppsPower PlatformSQL ServerPostgreSQL
πŸ“„

Document Automation & Data Platforms

Build scalable document processing pipelines, indexing systems, and search/retrieval platforms that handle millions of documents with speed and accuracy.

Who It's For

  • β€’Financial services managing loan documents
  • β€’Insurance companies processing claims
  • β€’Legal firms handling case documentation
  • β€’Any organization with high-volume document workflows

What You Get

  • βœ“Document processing pipeline design
  • βœ“OCR and data extraction implementation
  • βœ“Intelligent document indexing
  • βœ“Search and retrieval systems
  • βœ“Compliance and audit trail setup

Deliverables

Document processing architectureIndexed document repositorySearch API and interfaceData extraction workflowsPerformance benchmarksCompliance documentation

Technologies

Azure AI Document IntelligenceElasticsearchAzure Cognitive SearchAzure FunctionsAzure StorageOCR EnginesPDF Processing Libraries
πŸ“ž

Customer Experience & Call Center Systems

Design and implement CRM platforms, contact center architectures, and operational reporting systems that improve agent productivity and customer satisfaction.

Who It's For

  • β€’Sales organizations needing CRM solutions
  • β€’Call centers requiring modernization
  • β€’Medicare Advantage and insurance sales teams
  • β€’Customer service operations seeking efficiency

What You Get

  • βœ“CRM platform selection and implementation
  • βœ“Contact center architecture design
  • βœ“Call routing and IVR configuration
  • βœ“Agent desktop and workflow optimization
  • βœ“Reporting and analytics dashboards

Deliverables

CRM implementation planContact center architecture diagramsCall flow and routing configurationAgent training materialsReporting dashboardsCompliance monitoring setup

Technologies

Dynamics 365SalesforceGenesys CloudTeams CommunicationPower BICTI Integrations

Our Engagement Model

1

Discovery

Understand your challenges and goals

2

Plan

Design the approach and roadmap

3

Execute

Build and implement solutions

4

Operate

Support and continuous improvement

Small team, senior-led, flexible. We adapt our engagement to your needsβ€”project-based, advisory, or fractional leadership.

Discuss Your Project

Let's explore how we can help modernize your systems and improve operations.

Contact Us